How using MOW mail order software has helped real businesses
A wide range of companies use MOW every day.
Millions of pounds worth of sales are processed by MOW software every year, helping companies keep up with their deliveries and ensure stock isn't over sold.
Here is an example of how MOW has helped an internet based furniture company to run more efficiently.
For confidentiality the company hasn't been named.
Problem
A business experiencing rapid growth with sales coming from both eBay and over the phone. Regular calls from customers asking for delivery dates and to pay for their orders over the phone after placing them through eBay.
Finding orders using paperwork was proving impossible, taking far too long to locate the right documents and increasingly difficult to keep track of stock levels and deliveries.
Most of the business runs from a warehouse, however remote access is required so that the management can check orders and stock levels out of hours in order to work with international suppliers. Due to the lack of a hosted system, this wasn't possible and paper notes had to be made, which quickly became out of date and inaccurate.
Solution
Using MailOrderWorks, the company were quickly able to organise their orders and keep on top of stock levels. When a customer calls, they simply type the customers name into the search box and a within a second their order is up on the screen.
They have been able to expand by taking on new staff, who all use the system simultaneously, sharing the business information. The management can now login from home too, allowing them to check stock levels and keep an eye on sales.
The MailOrderWorks system has streamlined the business, allowing it to grow and flourish - while staying on top of the demonstration work.
Testimonial
"We've been using MailOrderWorks for over 2 years now, its worked very well for us and definitely helped us to grow. We find the system is very fast and has been very reliable. Its essential that we can access it from the warehouse and our laptops when out of the office, so we're very pleased to be using the system because of it can handel several users from anywhere. The other software we looked at couldn't do this."
MailOrderWorks is FREE to try - click here to create a free trial account.
